FAQ

sarees stitched with culture, draped in elegance, for the dreamers who embrace tradition with a twist.

Product Information

What types of sarees does RitualStyles offer?

RitualStyles specializes in traditional Indian sarees, offering a wide range of styles, including embroidered, georgette, net, and festive sarees. Moreover, each piece is crafted with the highest quality materials to bring you an authentic ethnic experience.

Are the colors of the sarees exactly as shown on the website?

We strive to ensure that all photos represent our sarees accurately. However, colors may vary slightly due to different screen settings and lighting. Please reach out to us if you have specific concerns about a product’s appearance.

How do I care for my saree?

Proper care extends the life of your saree. We recommend dry cleaning for delicate fabrics, especially embroidered and georgette sarees. For net sarees, gentle hand washing is advised. Each saree comes with specific care instructions.

Is there a warranty on your products?

Our sarees are crafted with the utmost care and attention to quality. While we do not offer a formal warranty, we stand by the quality of our products and will address any issues related to manufacturing defects

Order & Payment

How can I place an order?

To place an order, simply browse our collection, select the saree you wish to purchase, and add it to your cart. Proceed to checkout, where you’ll fill in your shipping information and complete payment.

What payment methods do you accept?

We accept all major credit/debit cards, net banking, UPI, and digital wallets. The full list of accepted payment methods will be displayed at checkout.

Can I make changes to my order after placing it?

If you need to make any changes to your order, please contact us as soon as possible. Once an order is processed, we may not be able to make changes.

Do you offer any discounts or promotions?

Yes, we periodically offer discounts and promotions, especially during festive seasons like Diwali, Eid, and Navratri. You can subscribe to our newsletter to stay updated on the latest offers and new arrivals, so you don’t miss out on these special deals.

Shipping & Delivery

How long will it take to receive my order?

Shipping times vary based on location and availability. Typically, orders are processed within 2-3 business days and delivered within 5-7 business days for domestic orders. International orders may take longer. Exact estimates will be provided at checkout.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on destination. International customers are responsible for any customs duties or taxes that may apply.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our website or the shipping carrier’s site.

Return & Refund

What is your return policy?

We accept returns within 14 days of delivery, provided the saree is in its original condition, unworn, with tags intact. For more details, please refer to our Return Policy page or contact customer support.

How do I initiate a return?

To initiate a return, please contact our customer support team with your order details and reason for return. We’ll guide you through the return process and provide the necessary instructions.

What should I do if I receive a damaged or incorrect item?

We’re committed to quality and accuracy in every order. If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will arrange for a replacement or refund, depending on your preference.

Return & Refund

How can I contact RitualStyles’ customer support?

You can reach us via email at [your contact email], through the Contact Us page on our website, or by phone at [your customer support number]. Our support team is available [support hours, e.g., Monday to Friday, 9 AM – 5 PM].

How long does it take for customer support to respond?

We strive to respond to all inquiries within 24-48 hours on business days. During peak times, such as holidays or festivals, response times may be slightly longer, but we appreciate your patience.

Can I track my support request?

Yes, once you contact us, you will receive a confirmation email with a reference number for your support request. You can use this number to follow up with our team for updates.
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RITUAL STYLES

Exquisite embroidered sarees, where tradition meets elegance.

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    • tel : +91 98256 00073
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